Cookie Policy

Last Updated: September 14, 2025

This Cookie Policy explains how Reaper PCS (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website https://reaperpcs.com/ and related shared website hosting and game server hosting services (collectively, the “Services”). It describes the types of cookies we use, their purposes, and how you can manage your cookie preferences. This policy is part of our commitment to transparency and compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Children’s Online Privacy Protection Act (COPPA), and applicable U.S. state privacy laws, including North Dakota consumer protection laws (N.D.C.C. Chapter 51-15). This policy complements our Privacy Policy (available at https://reaperpcs.com/privacy-policy).

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) to store data that helps websites function, improve user experience, or track activity. Cookies may be first-party (set by us) or third-party (set by our partners, such as analytics or advertising providers). Similar technologies, such as web beacons, pixels, or local storage, may also be used to collect data.

2. Types of Cookies We Use

We use the following types of cookies to enhance your experience and provide our Services:

  • Essential Cookies: Necessary for the website to function properly, such as enabling navigation, securing access to account areas, and processing transactions (e.g., website hosting or game server subscriptions). These cookies cannot be disabled as they are critical to the operation of our Services.
  • Performance Cookies: Collect anonymized data to analyze website performance, such as page load times, visitor counts, and usage patterns. These help us improve the functionality and efficiency of our website and Services.
  • Functional Cookies: Enable enhanced features, such as remembering your language preferences, login details, or display settings, to provide a personalized experience.
  • Advertising Cookies: Deliver targeted advertisements based on your interests, browsing history, or interactions with our Services. These may be set by third-party advertising partners (e.g., Google Ads) to display relevant ads on our website or other platforms.

3. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • Website Functionality: To ensure our website operates correctly, such as maintaining your session during account login or checkout processes for hosting subscriptions.
  • Performance Analysis: To collect anonymized data on how users interact with our website (e.g., via Google Analytics) to optimize performance, improve user experience, and troubleshoot issues.
  • Personalization: To remember your preferences, such as language or display settings, for a tailored experience across our website and Services.
  • Advertising: To deliver personalized ads, measure ad effectiveness, and limit ad frequency, often in collaboration with third-party partners, subject to your consent or opt-out preferences.
  • Security: To protect our Services and users by detecting and preventing fraudulent activity, such as unauthorized access to accounts or game servers.

4. Cookie Consent

GDPR Cookie Consent (For EU Residents)

For residents of the European Economic Area (EEA), we obtain explicit, informed, and unambiguous consent before placing non-essential cookies (e.g., Performance, Functional, or Advertising Cookies) on your device, as required by GDPR and the ePrivacy Directive. You can provide or withdraw consent at any time through our always-visible cookie consent banner, displayed at the bottom right of our website.

CCPA Cookie Consent (For California Residents)

For California residents, we provide a clear option to opt out of the sale of personal information collected through cookies, as required by CCPA. You can opt out via our always-visible cookie consent banner, displayed at the bottom right of our website, or by emailing “Do Not Sell My Personal Information” to support@reaperpcs.com.

Managing Cookie Preferences

You can manage your cookie preferences at any time through our always-visible cookie consent banner, displayed at the bottom right of our website, or by adjusting your browser settings to block or delete cookies. Note that disabling Essential Cookies may affect the functionality of our website and Services, such as preventing account access or subscription purchases.

5. Third-Party Cookies

Some cookies are set by third-party services we use, such as:

  • Google Analytics: To collect anonymized data on website usage and performance.
  • Google Ads: To deliver targeted advertisements based on your interests.
  • Payment Processors: To facilitate secure transactions for hosting subscriptions (e.g., Stripe, PayPal).
  • Content Delivery Networks: To improve website speed and reliability (e.g., Cloudflare).

These third parties may place cookies on your device, subject to their own privacy policies. We ensure that third-party partners comply with GDPR and CCPA requirements through strict agreements. You can manage third-party cookies via our cookie consent banner or the third party’s privacy settings.

6. Cookie Retention

Cookies are retained for varying periods depending on their purpose:

  • Session Cookies: Expire when you close your browser.
  • Persistent Cookies: Remain on your device for a set period (e.g., 30 days to 2 years) or until you delete them, used for personalization or analytics.
  • Data Retention: Personal data collected via cookies is retained no longer than necessary, typically no longer than 30 days after account termination, unless required by law (e.g., for legal compliance or analytics purposes).

For specific retention periods, refer to our Privacy Policy at https://reaperpcs.com/privacy-policy.

7. Children’s Privacy

Our Services are not directed to individuals under 16, in compliance with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly use cookies to collect personal information from minors. If you believe we have collected data from a minor, please contact us immediately at support@reaperpcs.com.

8. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the “Last Updated” date. For significant changes, we may provide additional notice, such as via email or a website banner.

9. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights related to cookies, please contact us:

For general inquiries or to exercise GDPR or CCPA rights, contact us at support@reaperpcs.com or through our contact form at https://reaperpcs.com/contact. For GDPR-specific inquiries, you may also contact our Data Protection Officer at dpo@reaperpcs.com. If you are an EEA resident and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority. We comply with North Dakota consumer protection laws (N.D.C.C. Chapter 51-15), ensuring clear disclosure of our cookie practices.

By using our Services, you acknowledge that you have read and understood this Cookie Policy. For more information on how we handle personal information, see our Privacy Policy at https://reaperpcs.com/privacy-policy.

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